Mastering Business Excellence · Sales & Marketing
Fundamentals of Sales Management gives new sellers one repeatable process, from prospect list to qualified pipeline to closed deal and handover.
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New sales hires usually learn the job by imitation: they copy whoever sits nearest, pick up habits that may or may not work, and take months to become reliable. The burden lands on sales managers, who end up coaching ten different versions of the sales process.
A shared foundation fixes that. Participants learn how buyers decide, how a pipeline is structured and measured, how to build a prospect list, qualify with BANT or MEDDIC, run discovery, present value, handle objections and close with a clean handover.
Delivery is 32 hours of self-paced online learning on the Blue Ocean learning platform, on web or mobile, so a new-hire cohort can study between calls rather than away from the desk. Sales managers or L&D track enrollment, progress and completion for every participant on the administrator dashboard.
Each module leaves the participant with something to use the same week: a prospect list, a qualification checklist, a discovery question set or an objection response. Each participant who completes the modules and assessments is issued a digital, verifiable MBE credential.
Companies that hire sales representatives in batches get the most from the program, because every new seller starts from the same playbook. It is written for people in their first years of selling: sales representatives and account executives building a pipeline, business development staff who open conversations, and customer-facing employees in service or support roles who are expected to spot and pass on opportunities.
Recent graduates joining a sales development program fit well. Account managers who inherited a book of business without formal training also benefit. A single-function cohort of new hires is the natural shape, though adding their first-line managers helps them coach to the same process.
Sixteen modules run in the order a seller grows into the job. The first two set context: how selling has changed, the sales models, and buyer and seller psychology. Module three defines funnels, pipeline stages and activity versus outcome metrics; modules four to six cover prospecting, qualification with BANT and MEDDIC, and the CRM toolkit.
Modules seven to ten follow the live conversation from discovery through value, objections and negotiation to closing and handover. Modules eleven to fourteen widen the view to metrics and forecasting, key account management, coaching a sales team, and digital, social and AI-powered selling. Case studies and a capstone personal sales playbook complete the sequence.
Yes. It is a Foundation level program, written for people new to the discipline. Module one starts with basic sales vocabulary and the models of selling before anything technical appears, and each later module builds on the one before. Experienced sellers who were never taught a formal process also tend to find the structure useful, particularly the qualification and discovery modules.
Module five covers two. BANT is taught as the everyday filter for separating a lead from a genuine opportunity, and MEDDIC, with its MEDDICC extension, is introduced for larger or multi-stakeholder deals. Participants also work through the difference between leads and opportunities so that the pipeline a manager reviews contains deals that have actually been qualified rather than contacts that were merely interested.
Module six is given over to the modern sales toolkit. It positions the CRM as the system of record that every other tool reports into, then looks at prospecting, enrichment and engagement tools and at sales enablement and content platforms. The aim is a seller who logs activity consistently and knows what each category of tool is for, which makes pipeline reviews far easier for managers.
It does, in two places. Module ten deals with reading buying signals, trial closing techniques and commitment language, then the handover to delivery or customer success, and finishes on retention, referrals and upsell. Module twelve goes further into key account management: segmenting accounts, account planning, whitespace mapping and multi-threading across stakeholders. New sellers learn early that a signed contract is the beginning of an account, not the end of their involvement.
The program holds 32 hours of self-paced content on the Blue Ocean learning platform, reachable on web and in the mobile app. There are no scheduled sessions, so a cohort can be given a target completion window that suits the onboarding plan, and the administrator dashboard shows managers who has started, where each person is and who has finished.
Yes. Many organizations begin with a pilot cohort, typically one intake of new hires or a single regional team, to check that the content fits their sales motion and to see completion data on the dashboard. A corporate license can then extend enrollment to further cohorts or to the whole sales function on the same platform.
Use the Register Now button on this page. It opens Fundamentals of Sales Management on the Blue Ocean Academy website, where individual learners can enroll directly.
Your organization licenses seats for a cohort or a whole team. Participants study the self-paced modules on the Blue Ocean learning platform, on web or mobile, and your administrator follows enrollment, progress and completion on a dashboard.
Yes. A pilot cohort in one department is a practical first step. Use the corporate license form, and a program advisor will map the relevant courses and license options to your teams.
Ask about a pilot cohort for your next intake of sales hires, or request a corporate license for the whole sales floor.
Register Now opens this course on the Blue Ocean Academy website in a new tab.
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